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Product 05

Cross-System Checks & Anomaly Alerts

Compares the numbers across your systems on a schedule and tells you when they don’t line up, while there’s still time to fix it.

NDISAged CareAUSTRACRetirement Villages
Spot The Gap

Find the problem before a claim goes out or an audit starts.

This product checks your systems against each other, including billing, rostering, payroll, and care notes, and looks for the places they disagree. A mismatch is usually the first sign of a problem worth knowing about.

The alternative is finding out months later, when someone else does the checking. This surfaces the gap when it happens, with enough detail for your team to work out what went wrong and put it right.

WHAT IT DOES
  • Checks your systems against each other on a schedule you set
  • Matches records even when names and details are entered differently
  • Flags the size of the gap, so small differences don’t drown out real problems
  • Catches billing and claim mismatches before they’re submitted
  • Sends the alert to the person who can actually fix it
  • Shows you the summary, then lets you click through to the underlying records
USE CASES BY SECTOR
NDIS: billing against what was approved
What’s about to be billed checked against what was approved and what’s been delivered → anything that doesn’t match flagged before the claim goes in.
Aged Care: Support at Home claims against care delivered
Services delivered checked against what’s being claimed and the prices you’ve published → gaps flagged before the claim goes out.
AUSTRAC: unusual transaction patterns
Transaction volumes and patterns watched against your own rules → anything unusual flagged for a person to review.
Retirement Villages: fees against the contract
What’s been charged checked against what the resident’s contract allows → differences flagged for the village manager.

What we deliver

System connectionsLinks to the systems you already use.
The checking rulesWhat counts as a match, and what counts as a problem.
Who gets toldWho is alerted, when, and how urgently.
The summary screenEverything outstanding on one page, with click-through.
The recordEvery check logged, with what it found and what was done.
RunbookA plain-English operations guide for your team.
PRODUCT FACTS
Product05 / 06
Setup4–6 weeks
SectorsNDIS · Aged Care · AUSTRAC · Retirement Villages
OutcomeProblems found while they’re still small
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Ready to catch mismatches before a claim goes out?

Tell us which numbers your team checks by hand. We’ll scope the right setup for your obligations.

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