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Module 03

Policy Sign-Off & Comprehension Checks

Turns a policy or procedure change into a short check on the phone. Staff can’t start the work until they’ve shown they’ve read it and understood it, and that’s recorded.

NDISAged CareAUSTRACASQA
Read & Understood

A signed policy in a folder doesn’t prove anyone read it.

When a policy or a procedure changes, this module turns it into a few short questions staff answer on their phone. It takes a minute. They can’t start the regulated work until they’ve passed.

The old way is a sign-off sheet in a folder. It proves someone signed something. It doesn’t prove they understood it. This keeps a dated record of what each person was asked, what they answered, and when they passed, ready when you need to show it.

WHAT IT DOES
  • Turns a policy update into a short set of questions
  • Sends the right questions to the right roles
  • Holds staff out of the work until they’ve passed
  • Sets a pass mark and re-asks anyone who doesn’t meet it
  • Records who passed what, and when
  • Exports the whole lot when you need to show your training records
USE CASES BY SECTOR
NDIS: worker training on a practice standard update
Practice Standard changes → short check generated → support workers can’t open participant notes until they’ve passed.
Aged Care: incident reporting refresher
Reporting procedure updated → all care staff checked → anyone outstanding flagged to the manager.
AUSTRAC: AML/CTF staff training
Quarterly AML/CTF refresher → relevant staff checked → non-completers flagged to the compliance officer.
ASQA: assessor sign-off on a training package update
Training package updated → assessors confirm they’ve read the new validation procedure → record kept with the evidence.

What we deliver

Your policiesYour current policies and procedures, turned into checks.
The questionsA question set for each policy and each role.
Where the hold appliesWhich work is held back, and until when.
Who’s done itA screen showing who has passed and who is overdue.
Records exportEvery staff member’s record, ready to hand over.
RunbookA plain-English operations guide for your team.
MODULE FACTS
Module03 / 06
Setup3–4 weeks
EngagementPilot or project
SectorsNDIS · Aged Care · AUSTRAC · ASQA
OutcomeProof your staff understood the change
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Ready to put Module 03 in place?

Tell us which policies your staff have to sign off on. We’ll scope the right setup for your obligations.

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