Privacy Policy

Who we are

Applysmarts Pty Ltd (ABN 69 661 113 597), Melbourne, Victoria (“Applysmarts”, “we”). This policy covers personal information we collect through applysmarts.com.au. We handle it under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• Enquiry details you submit through our contact form: your name, email address, organisation, main compliance concern and message.
• Emails you send us, including anything you include in them.
• Technical data such as IP address, browser type and the pages you visit, which our website hosting and security providers collect to deliver and protect the site.

The 2-minute readiness check runs in your browser. We do not receive your answers unless you choose to email your results to us.

How we use it

To respond to your enquiry, to scope and provide our services, to keep the website secure, and to meet our legal obligations.

Who we share it with

We do not sell personal information. We use service providers to run the website and handle email, including website hosting, Cloudflare (security and content delivery) and Google Fonts (the typefaces on this site are loaded from Google’s servers). They handle information only to provide their service to us. We may also disclose information where the law requires.

Overseas disclosure

Some of these providers may store or process technical data outside Australia. We take reasonable steps to choose providers that protect information appropriately.

Our customers’ data

When we deliver our products, they run inside the customer’s own cloud environment (Amazon Web Services, Microsoft Azure or Google Cloud). The AI models they use are hosted in Australian regions of those clouds. In a standard deployment, Applysmarts does not host the customer’s compliance records. That work is covered by our Master Services Agreement, not this policy.

Security and retention

We use reasonable safeguards to protect the information we hold. We keep enquiry information for as long as we need it to respond and to keep our business records, and then delete or de-identify it.

Your rights and complaints

You can ask to access or correct the personal information we hold about you, or ask us to delete it where the law allows. Email [email protected] and we will respond within a reasonable time. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We will update the date at the top of this page when we change this policy.