How we source and check our research.

Our rules

• We use public sources only, and name each one with the date we retrieved it.
• We state the period and scope covered, and what is out of scope.
• We describe how records were selected, classified and counted, so the work can be repeated.
• We state the limitations: publication lag, what is not published, and anything we could not verify.
• Every page shows when it was last updated and who wrote it.
• We publish corrections with their date, and a way to send them to us.
• Research is general information, not legal advice.

Rules for the enforcement data

These apply to anything we publish about actions taken by the NDIS Quality and Safeguards Commission.

• Primary sources only. Every entry comes from something the Commission itself published. We do not use news stories or third-party summaries. Each entry shows the date we retrieved it.
• Facts only. We record the date, the type of action and the outcome. We add no commentary, and we only use words such as “breach” where the Commission’s own notice does.
• Status is shown. Orders can be revoked, varied, expire or be appealed, so we state the date our figures are current to and recheck them regularly.
• Individuals. We publish counts of actions against individuals, not their names.
• Removals and corrections. If the Commission removes or corrects a notice, we update our figures within five business days. To ask for a correction, email [email protected].
• No ranking. We do not rank providers or score risk. We publish counts by action type and period.

Corrections

If you spot an error, email [email protected]. We will fix it and note the change and its date on the page.

Source licence and reuse

Material from the NDIS Quality and Safeguards Commission is © Commonwealth of Australia and, unless stated otherwise, is available under a Creative Commons Attribution 4.0 licence. See the Commission’s copyright and disclaimer page. Our counts, classifications and commentary are our own analysis. The Commission has not reviewed or endorsed them.

Short quotes from our research with attribution and a link are welcome. Contact us for anything else.