NDIS research

How NDIS banning orders protect participants: from supervision rules to limits on direct contact.

A banning order can restrict a person’s work, not only bar it. This looks at what the Act allows and what the published orders say.

Summary

Banning orders by financial year

194
326
2024–25
2025–26
Chart 1. Banning orders issued across Australia, all grounds. The left bar is 194 orders in 2024–25. The right bar is 326 orders in 2025–26, which is 132 more, or about 68%. Source: Commission annual report 2025–26, table 2, page 59. Percentage change is our calculation: (326 − 194) ÷ 194 = 68.0%.

What the Act lets an order do

Section 73ZN of the National Disability Insurance Scheme Act 2013 lets the Commissioner prohibit or restrict specified activities. An order may apply generally or be of limited application, may be permanent or for a specified period, and may be made subject to specified conditions (s73ZN(3)). The order must include a statement of reasons (s73ZN(9)). That flexibility is why the terms of each order matter, and why a provider needs to read the wording before assigning duties.

What the published orders say

Each register entry describes the activities it prohibits in free text. We searched that text for key phrases. One order can match several rows, so the counts overlap and do not add up to 859.

Contact with participants (any form)
225
Unsupervised contact
34
Restrictive practices or restraints
11
Participants under 18
5
Transport or driving
4
Behaviour support plan
4
Medication
3
Chart 2. Number of the 859 register banning orders whose published text mentions each activity. Bars are scaled to the largest value (225). “Contact with participants” uses the broader phrase grouping from our earlier article. The other rows are keyword counts made for this article. Source: Commission compliance and enforcement actions register, retrieved 4 November 2026.

The table below sets out what each count means in practice. It describes wording in the published text. It does not say how often an order was breached.

RestrictionOrdersShare of 859What the published text says
Unsupervised contact344.0%Bars contact with participants unless the person is supervised. The text defines “unsupervised” as not under direct continuous supervision by a supervisor or senior colleague.
Participants under 1850.6%Bars providing supports or services to participants under the age of 18.
Transport or driving40.5%Bars driving, or transporting NDIS participants.
Behaviour support plan40.5%Bars working with people who have a behaviour support plan, or mealtime management plan, in place.
Restrictive practices or restraints111.3%Refers to restrictive practices, including restraints that a Victorian authority has directed are prohibited.
Medication30.3%Bars care activities that include administering or managing medication.

Counts overlap. 53 orders match at least one of the unsupervised, transport, behaviour support or restrictive practice phrases. Keyword matching misses unusual wording and can match background text, so treat these as approximate.

Two points stand out. First, most orders in the register are written broadly, as a bar on providing or being involved in supports (see our earlier article). Narrower restrictions such as supervision conditions, transport and children are a small share. Second, the supervision wording shows that some orders leave room for supervised work while others do not mention it, so the exact terms decide what a person can still do.

Behaviour support and restrictive practices

Section 21(3) of the NDIS (Restrictive Practices and Behaviour Support) Rules 2018 sets conditions on specialist behaviour support providers who develop or review a plan that includes a regulated restrictive practice. The practice must be clearly identified in the plan, and authorised under the state or territory process where one exists. It must be used only as a last resort, be the least restrictive response possible, reduce the risk of harm, be in proportion to that risk, and be used for the shortest possible time.

The Commission’s guidance adds that a participant subject to restrictive practices must have a behaviour support plan. Implementing providers must get authorisation from the state or territory body and lodge evidence of it with the Commission. They must also report use of authorised practices, and unauthorised use is a reportable incident.

Some of the banning order text refers to this area. Eleven register entries mention restrictive practices or restraints, and some refer to practices a Victorian authority has directed are prohibited. We cannot tell from the text how many orders arose from unauthorised restrictive practices, because the register gives no reasons for most entries.

What this does not tell you

Source and licence

Sources: NDIS Quality and Safeguards Commission, Annual Report 2025–26, table 2 (page 59); the Commission’s compliance and enforcement actions register, retrieved 4 November 2026; the Commission’s behaviour support rules page, rules for implementing providers page and understanding behaviour support page, retrieved 13 November 2026; the National Disability Insurance Scheme Act 2013, section 73ZN (Compilation No. 28, registered 12 October 2026); and the NDIS (Restrictive Practices and Behaviour Support) Rules 2018, section 21 (Compilation No. 1, registered 14 December 2020). The Commission material is © Commonwealth of Australia and licensed under Creative Commons Attribution 4.0 unless stated otherwise (see the Commission’s copyright and disclaimer page). The counts, classifications and commentary on this page are our own analysis of that material, and the Commission has not reviewed or endorsed them.

Methodology

How we sourced this

Sources
  • NDIS Quality and Safeguards Commission: Annual Report 2025-26; compliance and enforcement actions register (CSV export, retrieved 4 November 2026); behaviour support guidance pages; National Disability Insurance Scheme Act 2013, Compilation No. 28; NDIS (Restrictive Practices and Behaviour Support) Rules 2018, Compilation No. 1
Period and scope
Financial years 2024-25 and 2025-26 for the annual report. Register entries with effective dates from 2019 to 2 November 2026.
Method
We took reported totals from table 2, read activity phrases from the published register text by keyword search, and summarised section 73ZN, section 21 of the Rules and the Commission's guidance. Names were not used or published. Percentage change and shares are our own calculations. Key counts were recounted with a second script.
Limitations
Counts are of entries, not people or providers. Keyword classification has error and groups overlap. The register shows an order was made, not whether it was followed. Summaries of the Act and Rules are not legal advice.
Last updated
13 November 2026
Author
Applysmarts Team
Reviewed by
Not independently reviewed
Corrections
Email [email protected] with the page name and what to correct. Corrections are listed on the page with their date.
Use
General information only. It is not legal advice. It is built from public data and may lag the source.

Read our general methodology

Related product

Unauthorised use of a restrictive practice is a reportable incident. Incident Capture & Reporting helps your team record and report incidents in one place.

See how Incident Capture & Reporting handles this

General information only, not legal advice. Spotted an error? Email [email protected].